You can develop stronger relationships
without experiencing the pain of conflict!
You can develop stronger relationships without experiencing the pain of conflict!
DOES ANY OF THIS SOUND FAMILIAR…
You bite your tongue rather than say what you really want to?
There’s always that one person that’s causing you frustration?
You get sweaty palms or butterflies when faced with conflict or a difficult message to give?
You avoid having conversations that you know you should be having?
This is for you if you want to:
Beginning in early September…
Our eight week live and online programme will help you to:
Develop stronger relationships at work
Apply a range of high impact communication techniques
Adapt and connect with others more easily
Manage conflict more confidently
Module 1: Develop Stronger Relationships at Work
Learn about perception and how to see the world from the perspective of others.
Develop skills to identify and deal with different communication styles.
Discover the dynamics behind personal communication preferences and how to appreciate the differences.
Recognise group dynamics and how behaviour and actions impact on each other.
Explore the importance of resiliency in overcoming setbacks and challenging situations.
Module 2: The Art of Communication
Identify and challenge your current style of communicating.
Develop a range of high impact communication techniques.
Learn how to structure conversations with neutral and affirmative language that encourages open and honest discussion.
Increase your confidence and assertiveness in handling challenging situations.
Build on your natural skills and talent to develop stronger and more effective relationships.
Module 3: Adapting and Connecting with Others
Identify your preferred preferences and how these influence your style.
Consider the range of preferences and apply how these impact your working world.
Explore the benefits and drawbacks of each preference.
Discover how to recognise preference indicators from people.
Learn how to adapt your own style to adapt and connect with others more effectively.
Module 4: Confidently Manage Conflict
Recognise the different viewpoints of conflict and how to recognise these at work.
Increase awareness of your own and other natural styles of conflict management.
Learn the five different styles of handling conflict and how to assess and respond depending on the situation.
Develop the core skills to negotiate with confidence and conviction.
Take an approach to conflict resolution that is unique to the individual and situation and uses flexibility and creativity to achieve positive solutions.
You will also get:
Two weeks between each module with activities to put into practise that will help you to embed and apply your learning
Supportive learning materials at each step of the way
A final ‘next steps’ 1-2-1 session to fine tune how you will continue to apply your learning
Choose to pay monthly or in full
1 x payment of £197 for the full programme
2 x payments of £125 (first payment of £125 taken via Paypal and you will be emailed an invoice for the final payment of £125 one calendar month later)
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