[FREE WEBINAR] Are You Hiding the Light of Your Personal Brand Under a Bushel?
21 Apr

[FREE WEBINAR] Are You Hiding the Light of Your Personal Brand Under a Bushel?

right trax training personal brand webinar

Personal branding is becoming an important practice for the modern day career and whilst as individuals we don’t always have huge amounts of money available, it’s vital that we take control and actively make an effort to build and develop our brand.

 

We’ve come a long way from the 19th century, when cattle was branded to show ownership, however Internet and online activity is still relatively new, with personal branding first discussed by the author and business management speaker Tom Peters in 1997:

 

“All of us need to understand the importance of branding. We are CEOs of our own companies: Me Inc. To be in business today, our most important job is to be head marketer for the brand called You.”

 

In reality you don’t create your personal brand as it already exists, therefore you need to manage and nurture it so that it can develop into being memorable and influential; something that you can be proud of and that others will recognise.

 

The benefits of developing your personal brand are huge and opens so many professional opportunities, such as:

  • A new job
  • A change of career
  • Turn redundancy into an opportunity
  • Achieve promotional aspirations
  • Build and improve your network
  • Grow your client base
  • Gain industry recognition

 

So many of us find it difficult to promote ourselves positively and whilst modesty and humility is a fine professional trait to have, its time to stop hiding the light of our personal brand under the proverbial bushel!

 

If you haven’t yet done much to develop your personal brand, the good news is that we can help to provide some free resources and simple tips and techniques to get you started.

 

Make a start now by coming to one of our FREE live webinar events:

Thursday 27th April

2.30pm or 7.30pm (GMT)

If you’re still not sure about attending, you can find out even more about the webinars here, or you can reserve your space now by clicking the button below!

Could Your LinkedIn Profile Use a Spring Clean?
12 Apr

Could Your LinkedIn Profile Use a Spring Clean?

We work with many people to provide outplacement support and career coaching, which leads to us reviewing a lot of LinkedIn profiles which are becoming just as viewed by employers as the traditional CV.
 

When was the last time you reviewed your LinkedIn profile to make sure it’s really working for you? Gone are the days when the sole need for this was to secure your next position; millions of us across the globe now use LinkedIn on a daily basis for to seek new ideas and opinions, network and help others.

 

That said, if you are looking for your next move, it pays to make sure your profile really sells you in the best way, and that doesn’t mean it simply existing to be a carbon copy of the content on your CV.

 

We love this ‘cheat sheet’ from Leisure Jobs. Even though LinkedIn significantly updated their interface in January 2017, much of the cheat sheet still holds true. Click the image below and put some time aside to work your way through your LinkedIn profile to give it the spring clean that it deserves!

 

Ultimate LinkedIn Cheap Sheet

Get in touch to find out how we can support your people and your business!

[FREE WEBINAR REPLAY] How to Communicate the Way You REALLY Want To!
22 Mar

[FREE WEBINAR REPLAY] How to Communicate the Way You REALLY Want To!

right trax communication webinar

If you’ve ever wanted to communicate in a different, more effective way, find out why you need to watch our free webinar replay now…

 

We communicate all the time, whether fighting our way onto the train in the morning, presenting monthly results to your boss or simply asking a team member to arrange time to catch up it’s an action and a skill that never sleeps. We are constantly in the process of trying to get others to understand us or understand them, so for a process that has no let-up we absolutely need to get to grips with it.

 

The single biggest problem in communication is the illusion that it has taken place.

George Bernard Shaw

 

How true is this quote?! Think about how often you’ve had a conversation with someone who swears blind that it didn’t happen, or they misunderstand what you’ve asked that you wish you hadn’t bothered asking in the first place!

 

Our personal style heavily influences how successful or unsuccessful our communication is, and our free webinar replay:

 

  • Looks at why communication goes wrong so easily and identifies your preferred communication style.
  • Gives practical tips on how to build your assertiveness and resilience.
  • Focuses on how to better manage conflict by being assertive.
  • Offers free resources to help you to develop your communication style!

 

Click below to register for the webinar replay and you will be able to watch it straight away!

Complete Our Webinar Survey and Win a FREE Coaching Session!
06 Mar

Complete Our Webinar Survey and Win a FREE Coaching Session!

We promise to keep it brief with just a few questions and then give you a chance to tell us any other webinar-thoughts at the end!

 

Be sure to tell us your name and email address if you’d like to be in with the chance of winning a free developmental coaching session

We need your response by Friday 17th March to be entered into the draw and the lucky winner will be contacted by email.

 

Click below to take the survey!

Take the survey

Are Managers to Blame for Disengaged Employees?
22 Feb

Are Managers to Blame for Disengaged Employees?

disengaged employees

Managers who don’t know how to meet the engagement needs of their team become a barrier to employee, team and company performance’, suggests a recent Gallup poll.

 

The global poll found that disengaged employees outnumber engaged employees by almost 2:1 (24% vs. 13% respectively), so can we then presume that on a worldwide scale, more people find their working lives dissatisfying rather than delightful?

 

An engaged team is naturally the more preferable option, delivering better results across the board in terms of higher employee retention, customer satisfaction ratings and of course profitability to name but a few benefits.

 

Are managers to blame?

 

In a way. But it’s a tricky one.

 

We can’t levy all of the blame at the manager’s doorstep. Whilst it is undeniable that they have a huge amount of collective influence, we must also consider the impact of organisational culture and the infrastructure in place to support them to be able to effectively manage and lead their teams.

 

After all, if a manager is brought into a company that has little or no concern for their people, should we then be surprised if the manager adopts a similar style? This lack of concern can be seen in many ways such as ignoring suggestions, telling not asking or the mis-match between corporate values and behaviour demonstrated, particularly from senior leaders.

 

Let’s be clear: there is a big difference between a manager who actively chooses not to engage their team and one who is not supported to work in such a way. The former must always be performance managed, but we mustn’t paint all managers with the same brush.

 

‘Appropriately trained and aligned managers are vital to the execution of the company’s mission and to the development and engagement of employees.’

Brian Fielkow

 

disengaged employee
The way forward?

 

There are a huge number of factors that can impact employee engagement levels, but to see a significant increase a few of the top areas to focus on include:

  • As mentioned, organisational culture, including strategy, mission, purpose and values must be aligned to provide a unified direction, and this must be driven from the top.
  • People (not just managers) must feel empowered rather than micromanaged.
  • People (particularly managers) must be invested in and supported, both on-the-job and in the long-term through management and leadership development and training.

 

Coming next week: Part two of our look at the importance of developing Emotional Intelligence as an interpersonal skill.

 

Get in touch to find out how we can help to develop your people and your business. Learn more about our management training.

Personality Profiling: Do Opposites Really Attract?
03 Nov

Personality Profiling: Do Opposites Really Attract?

At Right Trax Training, we use personality profiling to support our own, often opposing styles…which can be ‘fun’!

 

Personality profiling is something that we feel passionate about. For us, we deliver much in the way of MBTI and Insights Discovery training and workshops. Tools like these can benefit the workplace and relationships immensely, if used in the ‘right‘ way.

 

Here’s an overview of how we differ:

CHRISYVETTE
Conscious preferenceIntroverted ThinkingExtroverted Feeling
Myers-Briggs Type Indicator®ISTJENFP
MBTI Personality Types®
Insights Discovery® conscious colour order
We’ve gained great value from completing various personality profiles, which have helped us to understand that we are very different in our styles, approaches and preferences. This in turn has allowed us to develop the areas we may need to ‘turn up’ or focus on and leverage what comes really naturally to us.

 

Perhaps the biggest benefit however, is using the information to show us where each other is stronger (yes: and weaker), so that we can bounce off each other – which works great whether we’re deep in the detail of a proposal or facilitating events at fast pace!

 

All too often, we hear that opposites clash, and that we will lock horns with anyone very different to us. Of course, that may be true sometimes, but truly understanding our own preferences allows us to adapt and connect much more effectively with those around us, so that we easily complement and synergise with those who are opposite to us.

CHRISYVETTE
Tendency to…Focus on detail and pragmatismFocus on the intuitive and possibilities
Aim for perfectionKnow when good is good enough
Might say…“Have you proofread this?”“I gave it a quick scan!”
“But how is it going to work?”“We’ll cross that bridge when we get to it.”
Key strengthAnalytical and systematicInteractive and inspirational approach
Key weaknessImpatient with others he sees as having lower standardsCan over-react to relatively small issues
When communicating, do…Respect his values and principlesBe alive and entertaining
When communicating, do not…Dismiss his thoughts or ideas as negativeAssume that her sunny disposition means that she agrees with everything you say
Can easily leverage…Critical analysisGenerating quick ideas
Consciously focuses on turning up…Energy for training delivery and facilitationAttention to detail

Get in touch to find out more about the MBTI and Insights Discovery training and workshops that we offer and how they can help your people and your business!

Science or Magic? How to Build Trust Through Openness
17 Aug

Science or Magic? How to Build Trust Through Openness

With openness being one of the top five drivers of trust1, why do so many organisations neglect to develop this essential quality in their leaders and managers? After all, it’s not rocket science…or is it?

 

Openness is considered to be a philosophy or theory that encompasses being accessible and receptive to ideas, opinions and knowledge, whilst being transparent and collaborative in management style and decision-making2. Doesn’t sound too difficult, does it? Yet so many employees feel that openness is not practiced, with issues in the workplace ranging from low confidence, lack of ability or understanding and even the misconception that being open gives the perception of being less authoritative.

 

However, employees become frustrated with this apparent lack of openness and are under no illusions when it comes to organisational challenges and issues; and management appearing closed simply serves to escalate the frustration. Without the transparency or collaboration required for openness, employees will replace these missing elements and fill in the gaps for themselves.

 

There’s just some magic in truth, honesty and openness.

Frank Ocean

 

With this in mind, what can you do to develop your openness?

 

1. Be visible and engaged

Don’t hide behind a hierarchical management structure or bland generalised emails. Get out there with your teams, let them see you and feel your presence and become more personally engaged in them as people. Learn about your people, move away from ‘safe’ banal chit chat and discover them as individuals rather than the tasks or role that they do.

 

2. Be accountable and committed

Never underestimate how important it is to take ownership of your messages and decisions. Employees may not always agree with you, however they will more often than not respect you for owning a message or action. It demonstrates commitment and transparency which helps employees to understand issues and challenges. Most importantly it is a fundamental part in helping people to manage and cope with change.

 

3. Be consistent

Build confidence and trust by ensuring your actions and behaviours are consistent. Employees waste too much time trying to gauge the mood of their manager or which way they will be behave, so take ownership and be consistent.

 

4. Listen and encourage feedback

Your people don’t just want you to hear them but to actually listen and take note of their opinions and feedback. It’s a full time job really listening and understanding exactly what is being said, especially if you consider the amount of change and uncertainty that may be taking place in the current climate. Your employee’s feedback will tell you so much more than any report or survey; after all, they are seeing the business from the front line and their observations can be critical to resolving issues early on or recognising when things are or aren’t working.

 

5. Express your opinion

Whilst it is great that you ask your employees for their feedback, don’t be afraid of giving yours as well. As mentioned earlier, they may not agree but by understanding your thinking process and the bigger picture they can start to appreciate situations a lot more. Be confident in your opinions but not overtly authoritative – remember you’re encouraging a participative style of leadership by asking for opinions and feedback of others so strike a healthy balance of assertiveness.

 

Trust is the underpinning value in creating effective working relationships and has a direct impact in increasing employee engagement and satisfaction. Therefore it is critical that leaders and managers are able to demonstrate trust to their employees, customers and shareholders alike. Hopefully we have shown that this isn’t rocket science, however that doesn’t mean it’s easy although still something that must be invested in.

 

At Right Trax Training, we can help you and your people to develop the key drivers of trust. Get in touch to find out more.


1 ILM

2 Openness

TRUST…Reported AWOL From the Workplace
03 Aug

TRUST…Reported AWOL From the Workplace

trust in management training

If trust is the glue of life, then is it fair to say that we are coming ‘unstuck’ within the world of business?

 

“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships”

Stephen Covey

 

Every week there seem to be new issues or events being reported where the decisions and behaviours of an individual or an organisation are shown as being unethical or lacking integrity. With recent stories relating to the poor treatment of employees at Sports Direct1, claims of unauthorised access to their offices from the Labour MP Seema Malhotra2 and inquiries into BHS calling for a restoral of public trust3, it certainly appears that levels of trust and integrity are at an all-time low.

 

With each fresh ethical scandal comes a huge amount of tension and hostility in the workplace, with companies paying the price both financially and reputationally. Therefore it is vital for employers to step up and confront these issues head on by committing to developing the cultural integrity within their organisations.

 

Trust-Definition

A study from Chartered Management Institute has revealed more than one in three managers admit they ‘bent the truth at least once a day’ and almost 30% ‘regularly ditched’ ethics at work4. If trust is about reliability, truth and ability, how do employees equip their managers and leaders to re-focus on principles and not personal gain?

 

The answer is not rocket science…research5 has shown that there are five fundamental skills and qualities that leaders and managers need in order to drive trust:

  1. Openness
  2. Communication
  3. The ability to make decisions
  4. Integrity
  5. Competence

 

“Never trust a man, who when left alone with a tea cosy… Doesn’t try it on.”

Billy Connolly

 

Trust underpins relationships within the workplace and impacts on an employee’s perception of the organisation as well as their manager. By focusing on developing these five drivers of trust, partly through management training, employee engagement will increase which in turn will drive performance.

 

Therefore it is vital that organisations start leading by example and invest in some ‘glue’ to create environments which reward integrity and ethical behaviours – after all, if trust is the foundational principle that holds all relationships, why wouldn’t you?

 

At Right Trax Training, we can help your people to develop the key drivers for trust. Find out more about the management training that we offer or get in touch to talk about how we can help.


 

1 People Management

2 BBC News

3 RetailWeek

4 Daily Mail

5 ILM

The Art of Being (and Staying) Humble
13 Jul

The Art of Being (and Staying) Humble

Let’s just put it out there: none of us are perfect – no matter what you might think!

 

We all have our quirks, idiosyncrasies and downright obvious areas of improvement…and that’s okay because developing is as much about being aware of and working on these areas as it is about leveraging what you are already great at.

 

“The cost of not being humble is extremely expensive.”

– Dale Partridge

 

The problem is that so many people don’t admit to what they need to work on, often for fear of appearing inadequate or unfit for the task. This thinking is damaging; you run the risk of creating stress for yourself or those around you, taking on much more than you can reasonably handle or simply appearing to others as a know-it-all fool! We tend to respect those who are open and honest about what they see as their inadequacies, so get good at being humble.

 

How to be (and stay) humble:

 

  • Become adept at reflecting: Look back on your successes, achievements, challenges, mistakes and failures. What happened? What did you learn? Why did it work or go wrong? What will you do the same or differently next time?
  • Acknowledge your flaws: Whether it’s in how you communicate with others, your outlook and attitude or the way you approach things; give time to consider what could be done in a different and sometimes more effective way. An easy way of doing this can be to step into the shoes of those around you to consider how they see you. What works for them and what drives them up the wall?
  • Be open to feedback: It takes a lot for people to give you feedback, particularly if it’s relating to something that doesn’t work for them. Much of the time, they will have thought about it long and hard before even bringing it up with you. You may not always like how it is packaged or delivered, but you have to accept it as their way of seeing things.
  • Ask for help: One of the best ways to avoid being humble is to isolate yourself to the point of feeling unable to ask for help. No man is an island and no-one can do it all on their own. Asking for help demonstrates strength, not weakness.

 

Summary

  • No-one is perfect
  • We all have areas of improvement
  • We’re often scared of appearing inadequate
  • Become adept at reflecting
  • Acknowledge your flaws
  • Be open to feedback
  • Ask for help

 

At Right Trax Training, we can help you and your people to stay humble, leverage strengths and build on development areas. Get in touch to find out more.

Why You MUST Invest in Your People, or Face the Consequences
06 Jul

Why You MUST Invest in Your People, or Face the Consequences

Following the recent EU Referendum, there is more uncertainty within the workplace than ever before. Are your people equipped with the skills and knowledge to successfully take your organisation into the future?

 

Many organisations will be trying to anticipate the future which for many will mean reviewing budgets and expenses until the economic environment becomes more stable. All too often this will have a direct impact on training and development budgets and unfortunately many development events will be reduced or even stopped. This can leave employees feeling disengaged and even more uncertain of their future and just as importantly, may impact on their overall capability.

 

An investment in knowledge, pays the best interest

Benjamin Franklin

 

The focus must remain on investing in your people, however it may mean prioritising differently or looking at alternative solutions. Review the Learning and Development strategy to ensure that it is aligned to the business objectives and it includes a clearly defined plan on developing a talent pipeline that will deliver your organisational goals.

 

Remember that whilst strategies, plans and decisions are being made your employees are still working hard to achieve the goals and objectives of the business. Take this time to show commitment to your teams and support them during this time of change, whether through management training or perhaps a range of relevant interpersonal skills workshops. Provide development opportunities that will give them the knowledge and skills to not only withstand the new world but to be more resilient and able to embrace the potential changes that may lie ahead.

 

You don’t build a business, you build people and the people build the business

Zig Ziglar

 

Before you strike a line through the training plan, stop and think of the long-term cost and ask the question: can we really afford not to invest in our people’s development?

 

At Right Trax Training, we can help to make your training an investment rather than a cost. Find out more about the management training and interpersonal skills workshops that we offer or get in touch to talk about how we can help.

 

FREE WEBINAR
HOW TO DEVELOP YOUR PERSONAL BRAND TO SECURE THE JOB YOU WANT!
1. Build your own personal brand value statement.
2. Learn how to influence your brand through social media (particularly LinkedIn).
3. Understand best practice for your job search, cover letters and CV's.
4. Take away our free e-book on 'Getting the Job You Want!'