Keeping Clarity4D Alive!
19 Sep

Keeping Clarity4D Alive!

We meet so many people who (thankfully) leave our Clarity4D training events having had a fantastic learning experience, yet they then get sucked back into the manic day-to-day of working life.


Sound familiar?


As we work with many of you to deliver Clarity4D development, we think / feel (geddit?!) that it’s our responsibility to give a few pointers on how to keep the learning alive for you and your team.


The following links contain simple instructions to a few activities you can carry out with your team to make sure that learning from the Clarity4D profile continues long after the learning event.


Communicating with Impact

A great follow-up activity to any Clarity4D event. Ever wondered how you could better tune in for even more effective communication with your team? Or how to tell those around you exactly how you’d prefer them to communicate with you? Well, now’s your chance to find out! Get in touch if you’d like us to send you the PowerPoint version of the template so that you can make your own communication matrix for the team.


Talking About Clarity4D

Lots of teams ask us “How can we keep the focus on Clarity4D once the initial buzz dies down?”…and the answer is often to simply keep talking about it! In this activity, you’ll find 10 talking points to use during your team time; either all at once (although that might take a while), or you could pick out a couple to put on each agenda across a few team meetings.


Your Value to the Team

This is one of our ultimate favourites, because it gives each and every team the opportunity to do something that they seldom do: offer each other positive and constructive feedback! Find out what your team sees as your biggest value…chances are, you’ll be surprised.


Dig in and have fun keeping Clarity4D alive! You can keep up-to-date on new activities and materials that are added from our resources page.


Get in touch if you would like to discuss the activities in more detail, or if you would like some ideas on other ways to keep Clarity4D alive. Find out more about the Clarity4D training that we offer.

Personality Profiling: Do Opposites Really Attract?
03 Aug

Personality Profiling: Do Opposites Really Attract?

At Right Trax Training, we use personality profiling to support our own, often opposing styles…which can be ‘fun’!


Personality profiling is something that we feel passionate about. For us, we deliver much in the way of MBTI and Clarity4D training and workshops. Tools like these can benefit the workplace and relationships immensely, if used in the ‘right‘ way.


Here’s an overview of how we differ:


Chris & Yvette Overview
We’ve gained great value from completing various personality profiles, which have helped us to understand that we are very different in our styles, approaches and preferences. This in turn has allowed us to develop the areas we may need to ‘turn up’ or focus on and leverage what comes really naturally to us.


Perhaps the biggest benefit however, is using the information to show us where each other is stronger (yes: and weaker), so that we can bounce off each other – which works great whether we’re deep in the detail of a proposal or facilitating events at fast pace!


All too often, we hear that opposites clash, and that we will lock horns with anyone very different to us. Of course, that may be true sometimes, but truly understanding our own preferences allows us to adapt and connect much more effectively with those around us, so that we easily complement and synergise with those who are opposite to us.


Get in touch to find out more about the MBTI and Clarity4D training and workshops that we offer and how they can help your people and your business!

Personality Profiling: How To Use Not Abuse
19 May

Personality Profiling: How To Use Not Abuse

mbti insights discovery training workshops

At Right Trax Training, we’re into personality profiling to support personal development…but we often see them mis-used and abused!


We provide many people with development in the form of Clarity4D and MBTI training and workshops. If you’ve had experience of such types of personality profiles, you may be familiar with a few (understandable) misconceptions. Such as:


  • Being subjected to receiving a profile from someone with limited knowledge of what they’re talking about…
  • …which can lead to being ‘told’ that you are in a certain box and forever that way it shall be… (a quick online search through the forums easily confirms this)
  • …which can lead to nervousness and suspicion about these profiles, particularly when they’re used for non-developmental purposes.


Let’s be clear – we regularly see that they can be abused and they can be mis-used. For example, we are always adamant with our clients that they are not used for recruitment, selection or de-selection purposes; there are plenty of great competency and capability tools out there, but personality profiles measure our preferences rather than our ability. We only wish some of our competitors were as scrupulous.


When used in the right way, the learning from personality profiles can open our eyes to how we are all different. We look at the world in different ways and this understanding of perception is the cornerstone to then being able to adapt our approach to connect more successfully with each other.


Sure, we all have our preferences – our modus operandi – yet we each have the capacity to adapt our style and approach depending on the situation…if we so choose to.


At Right Trax Training, we’re also careful to avoid the common mistake of assuming those with very different or opposite preferences will automatically clash. It’s something we work hard to educate on and live up to day-to-day.


Read more on how we work through potential clashes at Right Trax Training to use our opposing preferences to compliment each other!


Get in touch to find out more about our approach to personality profiling and how it can help your people and your business!

The Power of Perception
21 Mar

The Power of Perception

optical illusion cat

We all claim to know how important it is to look at the world from another perspective, but how often do we actually do it?


I was talking to a friend and colleague recently who was venting about how they disagreed with one of their client’s decisions not to take the recommended advice being offered, and I asked one question: “Why didn’t they want to do it?” to which he was stumped.  “I dunno” was his response; and it got me thinking.  Either he didn’t question enough or he wasn’t putting himself in his client’s shoes (or both!).


How often do we actually do that though?  Stop, and think about things from someone else’s perspective.  My belief is that many of us say we do when it’s a very different story in the heat of the moment, be it at home or at work.


When we talk about ‘perception’, it’s nothing more than our own view of the world, which by its very nature is distinct, different and unique for each and every one of us.  It begins to form from birth and is moulded by our values, beliefs and experiences…hence why everyone’s is so very different.


At Right Trax, we often introduce this idea of perception during MBTI or Clarity4D training and workshops by using a few optical illusions.  Try this one with the revolving cat, which is another take on the popular revolving ballerina…


1. Stare at the image above and see if it is moving to the left or to the right (if the image is not rotating on your screen, you can find it at the link below).

(Image provided by Pech Misfortune from


2. Now keep staring at it for a while longer and see if it changes direction.  For some people it will and for others it won’t, it doesn’t matter (although if you only see it moving one way or the other, trust me: it can change!).


Something like this helps to quickly hit home just how often we all can see something differently when looking at exactly the same thing.  It doesn’t automatically mean that one person is right and one is wrong, just that they are seeing it from two different perspectives.  But think how often that happens to us, just at work let alone outside of it.  It’s practically every day isn’t it?  And it is how we then deal with these differing perceptions that contribute to how successful or not our personal impact and interactions are themselves perceived to be by others.


So next time you feel yourself about to react to someone else’s perception, I urge you to stop and put yourself in their shoes; try and see the world from their point of view.  I promise, if you do this, things will look different for reasons that are just as valid as the ones that have formed your own perception.  Once you can appreciate the other perceptions you can then move towards having easier, more cohesive and just downright more enjoyable relationships, be it with colleagues, your manager or you husband / wife / boyfriend / girlfriend / best friend!


At Right Trax Training we can help your managers and teams to understand the power of their perception. Get in touch to find out more about the MBTI and Clarity4D training and workshops that we offer.

Listening Skills (part two): Why Should We Listen To You?
28 Oct

Listening Skills (part two): Why Should We Listen To You?

We often pride ourselves on our strong listening skills, yet we are guilty of demonstrating the complete opposite not only when listening to others, but when we want to be listened to!


Last week, we looked at how to be a better listenerbut good listening works both ways; you must make sure that you are not only listening to others, but that people also want to listen to you.


How to make sure others want to listen to you:


  • Know what you want to say. This may be easier if you ‘think to speak’ rather than ‘speak to think’, but take time to consider the main points you want to get across before you speak.


  • One step at a time. Ensure your audience is more likely to understand you by making one point at a time. This is preferable to overwhelming them with too many ideas at once. This can also help to focus your own thoughts whilst speaking.


  • Slow down! If we are anxious or excited, we often talk too quickly. It’s worth listening to a television newsreader and you will hear that they speak much more slowly than you do. Strive to emulate the professionals by adopting an effective rate of speaking. It’s a skill worth practicing.


  • Fight the monotone. A monotone voice can convey to the listener that you are bored or too controlled. Again, this takes practice, but it is well worth the effort.


  • Right place, right time. Think about the environment where you are talking and respect the subject matter. People speak more freely and openly when they are comfortable. Don’t have a potentially sensitive discussion with someone in a public setting.


  • Repeat and confirm. From time to time, it can be worthwhile asking your listener to repeat what you have said to check their understanding. This avoids misunderstanding and differing perceptions that can lead to confusion and frustration down the line.


Thanks for listening!


Right Trax Training are a learning & development consultancy who are passionate about helping businesses to develop their people to be better at what they do. Get in touch today to find out how we can help.

Listening Skills (part one): How Good Are Your Listening Skills?
21 Oct

Listening Skills (part one): How Good Are Your Listening Skills?

Being a great listener is a valuable skill that we can all work at improving and developing…but how often do you stop to consider just how good your listening skills are?


Here are some techniques you can try to increase the effectiveness of your listening skills:


  • Concentrate on really hearing the speaker. Try to clear your mind of other thoughts or agendas you may have, and just focus on their voice.


  • Two ears, one mouth! During conversations, aim to consciously listen for around 75% of the time and try to speak for only 25% of time. This is one of the most powerful ways to ensure that you are learning all you can from the other person. If you ask a question, be sure to really listen to their answer before asking another one.


  • It’s not what you say… Use your body language to show the other person that you are interested in what they have to say. Nodding is a powerful but silent way of showing that you are interested in hearing them. Think about how you know when others are listening to you – for example you might notice them leaning forward and maintaining eye contact. Try to watch for physical gestures towards you and ensure that yours are compatible.


  • Stay in the moment. Try not to think about what to say next whilst you are listening. Our brains work much faster than the human voice and therefore your brain can easily lose the ability to concentrate on the other person’s voice. As a better alternative, trust in the fact that you will get your chance to respond when they are done…and for a bonus tip: silence is okay too! It shows that you are respectfully listening and considering what someone has to say.


  • Listen between the lines. Pay attention to the other person’s speaking style. Do they speak loudly, or softly? Slow or fast? Knowing which style people prefer means you are more likely to get agreement or ‘buy in’ if you also use their favoured style when it’s your turn to speak.


  • Let them finish. Be patient and let the speaker finish each of their points before you offer your opinion or contribution. Taking time to check your understanding, or asking for time to summarise, shows the other person that you are really listening – and that you will expect the same from them.


Before we go, our friends at Merlin have put together a great resource of tips for crucial customer support problems, which you can view here.


Thanks for listening.  Come back next week for help on making sure others want to listen to you!


Right Trax Training are a learning & development consultancy who are passionate about helping businesses to develop their people to be better at what they do. Get in touch today to find out how we can help.

How Resilient Are You Feeling Right Now?
29 Mar

How Resilient Are You Feeling Right Now?

No matter how many organisations we work with, the one constant we see continues to be change.  This in turn is impacting on our levels of resilience during these turbulent times.

Consider these five tips for not only maintaining but growing your resilience:


1. Look after yourself. Get enough sleep, eat well and keep moving. Our physiology heavily influences our readiness to deal with the challenges life throws at us.

2. Be thankful. AKA: have a half-full glass! We can choose to look at our life and be thankful of the positive elements whilst acknowledging what we may like to improve, rather than focus on the negative.

3. Have perspective. Life moves so fast; how often do we ever just stop to take stock of the importance of what is actually happening? Teach yourself to stop, take stock and ask yourself: just how important is this really?

4. Be the change. You need to accept this: change happens. That’s not going to change (!), and it’s not going to go away, so shift your perception of change and embrace whatever opportunities it can offer.

5. Know what makes you tick. By increasing our levels of self-awareness, we become more attuned to our style, our preferences and how we react inwardly to outwardly events. Do more to understand yourself.


By developing our outlook we can truly prepare ourselves for the constant challenges our professional and personal lives throw at us each day.


Get in touch to find out how Right Trax Training can help you and your people perform at their best.


Thanks and remember: be resilient!

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